Careers at NADclinic
Be part of an exciting, growing company with global ambitions and outstanding employee perks & benefits.
If you don’t see the position you are looking for, feel free to send your CV to [email protected] and we will be in touch when a great opportunity arises.
Current Openings
Client Relationship Consultant/ Administrator
Contract Type: Permanent, Location: Central London
Role: Partnership Manager
Are you an energetic self-starter, with a passion for success? We are looking for a highly motivated, dynamic individual to join our team based in Harley Street, London. We are professional and agile, and our goal is to Be part of an exciting, growing company with global ambitions and outstanding employee perks & benefits.
As a Partnership Account Manager, you will be responsible for managing relationships with partners.
You will oversee building long term relationships with a group of partners and generally stay with the partners for the length of their relationships with us.
You will also be responsible for supporting new business ideas with their group of partners. Task will also include project management and supporting product integration logistics and marketing.
Our ideal candidate is an experienced professional with knowledge of sales and customer service. We expect you to perform well in a team environment and have exceptional people skills over the phone and face to face.
Main duties and responsibilities
• Administration for the Sales team
• Liaising with various departments
• Developing concession/franchisee partners and expanding the business.
• Helping with shipments and logistics
• Present business plans to the potential client, and negotiate the terms and conditions of the partnership agreement for the exclusive location or outlet.
• Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
• Handling inbound and outbound calls and emails
• Agreeing on measurables with our partners
• Onboarding new partners
• Integration with one of our verticals
• Manage projects within partnerships, working to carry out client goals while meeting the company objectives
• Service multiple partner's concurrently, often meeting deadlines
• Communicate partner's needs and depends to the wider business
• Be responsible for the entire sales process (end-to-end): from initial solicitation through contract completion; which includes identifying and sourcing prospective new international partners and adherence to the sales processes.
• Plan, set and action the monthly and yearly sales objectives, along with regular-basis tracking and presentation of growth/progress reports.
• Work closely with the Management on the strategic initiatives for achieving the organisation goals.
• Finalise the Project for each new partnership and guide/explain ROI to them, helping out to the partnership-owner to set up the business.
• Assist and hold hands with the partner, from the initial planning and set-up stage, till the launch or till the time the place is rendered fully operational and fully functioning.Assist and hold hands with the partner, from the initial planning and set-up stage, till the launch or till the time the place is rendered fully operational and fully functioning.
• Constantly coordinate with the operations team for ensuring proper and complete set-up including right processes, policies and practices. Own the partnership management process, growth, governance and compliance.
• Serve as a solid liaison (strong point-of-contact) between the partner and the company headquarters on an ongoing basis.
• Should have experience into Franchise Sales very specifically for Gyms/Health Clubs/Fitness Studios/Wellness Centers/Salon/Clinics and alike relevant experience.
• Individuals who do not have direct experience selling Franchises/Partnerships or concessions but have a very strong base and experience into managing Operations for a chain of Salons/clinics/wellness centres, may also apply if keen to pursue the given role or wish to explore the given position and opportunity.
Experience and skills required:
• Partner - Focused Mindset
• Strong Communication
• Relationship Management
• Problem Solving
• Managing Expectations
• Empathy
• Active Listening
• Strategic Planning
• Good Time Management
• Data Integration
• Persuasiveness
• Project Management
• Creative Thinking
Benefits
• Complimentary treatments
• Friends and family discounts
• 20 days holidays (exclusive of bank holidays)
• Private health insurance after 1 year service
Salary
£30-43k per annum. Dependant on experience.
E-Commerce Director
Job Types: Full Time , Permanent
About NADclinic
NADclinic is one of the world’s fastest growing preventative health organisations. We are specialising in cellular health innovation and a pioneer in the research and development of NAD+. Our products and services include an extensive range of proprietary IV protocols and oral supplements.
NADclinic UK is based in the Harley Street Medical district of Marylebone and operates globally across multiple locations. Our holistic range of services include IV and IM nutrition (including professional sports & recovery protocols), genetic analysis, blood analysis, elective hydration and addiction detox protocols. Our services are primarily focused on prevention of aging advancement, mental optimisation, Detox & Recovery and reducing the potential for disease in the body. Our holistic focus is centred on our core belief for optimising the mental and physical health of our clients, that includes evaluating all relevant areas of their lifestyle and the potential impacts on their health.
NADclinic is supported by a highly specialised medical team and a network of partners and specialist collaborations who each share the same core philosophy and ethos. NADclinic’s pioneering services and solutions offer a gold standard approach to preventative health, always putting the client first with a compassionate understanding, and professional, specialist consultant led services.
Role:
We are seeking an experienced and results-driven E-Commerce Director to lead our organization’s E-Commerce business growth, customer experience, and online category management. The ideal candidate will be responsible for overseeing the organization’s order fulfillment, technology, and infrastructural plans required to support the E-Commerce business. Additionally, the candidate should be able to formulate data-driven commercial insights and foster strategic relationships with stakeholders for the business. The E-Commerce Director works in a rapidly transforming digitally-centric environment where they can devise strategies to expand and optimize the organization’s E-Commerce presence. This position should be a forward-looking and results-oriented leader who is able to negotiate strategically and also technology-savvy with strong business acumen.
Job Responsibilities:
• Develop and implement E-Commerce strategies to drive business growth, customer experience, and online category management.
• Oversee the organization’s order fulfillment, technology, and infrastructural plans required to support the E-Commerce business.
• Formulate data-driven commercial insights and foster strategic relationships with stakeholders for the business.
• Devise strategies to expand and optimize the organization’s E-Commerce presence.
• Negotiate strategically and be technology-savvy with strong business acumen.
• Work collaboratively with cross-functional teams to ensure successful execution of E-Commerce strategies.
• Monitor and analyze E-Commerce performance metrics and provide recommendations for improvement.
• Stay up-to-date with the latest E-Commerce trends and technologies.
Job Requirements:
• Bachelor’s degree in Business Administration, Marketing, or related field.
• Proven experience as an E-Commerce Director or similar role.
• Strong business acumen and negotiation skills.
• Excellent analytical and problem-solving skills.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, rapidly transforming digitally-centric environment.
• Knowledge of E-Commerce platforms, technologies, and trends.
Salary: £45-60k per annum. Dependant on experience.
Benefits
• Holiday entitlement of 25 days, plus bank holidays.
• Company pension scheme
• Company discount
Experience:
• Business development: 3 years (required)
• Healthcare related: 3 years (Optional)
Schedule: Monday to Friday
Work Location: London
Head of Operations
Job Types: Full Time , Permanent
At NADclinic we are proud to be an iconic global luxury medical wellness brand. We employ only the very highest calibre of candidates to ensure our motivated team members are dedicated to delivering a personalised luxury service to each and every customer.
Our major opportunity lies in ensuring that (i) the Clinic clients are given the highest level of customer service and that (ii) the sales team works as effectively as possible, prioritising high potential leads, delivering rapid response to customer enquiries and maximising the revenue opportunity from each prospect.
This role is responsible for the execution, direction and coordination of the day-to-day administrative and organisational tasks. This particular role is multi-functional, fast paced and hands-on with plenty of diverse responsibilities.
Key Responsibilities Include (not limited to):
Sales
• Sales and operations performance and analysis.
• Driving clinic sales, ensuring profitability through effective management of team, clinic operations and customer journey.
• Financial future proofing, revenue, cost control accountability.
• Supporting business development with marketing activities.
• P&L management, taking every opportunity to minimise costs and maximise revenue.
Clinic
• Daily meetings to support operationally and the client journey.
• Managing compliance effectively.
• Stock and inventory management.
• Clinic maintenance and ensuring compliance at all times: CQC, health & safety, fire safety, accident/ complaints management etc.
• Administrative duties.
• Ensuring audit, policies, procedures and medical governance standards are met at all times.
Customer Service
• Ensuring a smart, seamless patient journey and an inviting environment for clients through all touch points.
• Ensuring effective and timely management of all enquiries.
• Ensuring the practitioners provide the highest quality services with consistent results.
• Client contact, developing positive relationships with these, and dealing promptly with any issues and complaints that arise.
Team Development
• Personnel coaching, leadership and management. Ensuring all the team members are working towards a common goal.
• Developing and supporting training plans for staff.
• HR related tasks.
• Monthly 121’s with the staff.
What You Will Need to Succeed
• High standards - maintaining a high standard across all your work.
• Meticulously organised – your ability to manage time and prioritise.
• Reliable work ethics – motivated, self-disciplined and consistent.
• Agile – not afraid of challenges, and able to keep up in a fast-paced business.
• Calm under pressure- keeping a cool head when the pressure is on.
• Excellent communicator – you can inspire and motivate a team.
• Process driven – you understand the value of process and follow ours to the letter.
• Authentic team player – with a healthy balance of confidence and humility, you prioritise team goals over your own.
• Commitment to learning and growing – always looking to innovate and improve your craft.
• Energetic, passionate, driven and able to work both independently and with a team.
Personal Profile
• A minimum of 3 years’ experience in Operations Management, Clinic Management or Medical Aesthetics.
• Experience in a rapid growing B2C, SME company.
• Experience in managing a team of 15+ staff.
• Proven leadership track record, using sales records to drive improved results.
• Proactive and solution orientated, with strong operational delivery skills.
• Data orientated and to be able to drive maximum benefit from a CRM system.
• Excellent listening, communication and motivational skills.
• Be. Creative and “out of the box” thinker.
• Experience of P&L accounts of budgetary management to control costs.
• A good understanding of statutory policies such as HR, H&S, CQC.
• Proven people management skills, capable of building and leading high performing teams.
• A positive “can do” attitude.
• Genuine desire to work in the Medical Wellness Industry.
• Flexible, adaptive, resilient, self-starter, team player.
Package & Benefits
• Competitive salary commensurate with experience.
• Generous staff discount and complimentary treatment allowance per month.
• Excellent opportunities for personal and professional development.
Salary: £60-80k per annum. Dependant on experience.
Schedule: Monday to Friday
Work Location: London
Business Development Senior
Job Types: Full Time , Permanent
About NADclinic
NADclinic is one of the world’s fastest growing preventative health organisations. We are specialising in cellular health innovation and a pioneer in the research and development of NAD+. Our products and services include an extensive range of proprietary IV protocols and oral supplements.
NADclinic UK is based in the Harley Street Medical district of Marylebone and operates globally across multiple locations. Our holistic range of services include IV and IM nutrition (including professional sports & recovery protocols), genetic analysis, blood analysis, elective hydration and addiction detox protocols. Our services are primarily focused on prevention of aging advancement, mental optimisation, Detox & Recovery and reducing the potential for disease in the body. Our holistic focus is centred on our core belief for optimising the mental and physical health of our clients, that includes evaluating all relevant areas of their lifestyle and the potential impacts on their health.
NADclinic is supported by a highly specialised medical team and a network of partners and specialist collaborations who each share the same core philosophy and ethos. NADclinic’s pioneering services and solutions offer a gold standard approach to preventative health, always putting the client first with a compassionate understanding, and professional, specialist consultant led services.
Role:
We are looking for an experienced and well rounded Business Development Senior, who is looking to support and move the clinic's corporate services offering forward in a meaningful way.
You will be supporting the BDM for growing profit for the business, in obtaining new business opportunities and selling our core services with a key focus on the south east Asian market.
About you
• You should have a proven track record of selling private healthcare services in a business-to business setting. Specifically, and ideally GP services & medicals, Occupational Health or Laboratory Services.
• Demonstrate strong interpersonal skills, be confident in presenting to new clients, with the ability to build relationships with internal and external parties.
• Be strategic, forward thinking, able to negotiate and converse confidently at any level.
• An excellent communicator, capable of working to deadlines whilst ensuring attention to detail is maintained.
Key Responsibilities:
• Building and maintaining strong relationships with key-decision makers within clinical organisations to promote our high-quality service.
• Developing and executing a comprehensive business development strategy, in order to drive revenue growth for the company.
• Building company knowledge to understand and propose solutions to clients.
• Completing market analyses, seeking out trends and reviewing customer needs, to identify new opportunities and drive business growth.
• Coordinating and presenting proposals to prospective clients and leading the full sales process.
• Working closely with the marketing team to create campaigns to generate leads and increase brand awareness.
• Collaborating with the implementation and operational teams to ensure a seamless onboarding experience for new customers.
• Accurately recording sales activities and customer interactions to the CRM system.
• Providing regular and detailed reporting to Directors.
• Attending social and networking events to build the company presence and stay up to date on industry trends.
Salary: £35-45k per annum. Dependant on experience.
Benefits
• Holiday entitlement of 25 days, plus bank holidays.
• Company pension scheme
• Company discount
Experience:
• Business development: 1 years (required)
• Healthcare related: 1 years (Optional)
Schedule: Monday to Friday
Work Location: Hybrid
Business Development Manager
Job Types: Full Time , Permanent
About NADclinic
NADclinic is one of the world’s fastest growing preventative health organisations. We are specialising in cellular health innovation and a pioneer in the research and development of NAD+. Our products and services include an extensive range of proprietary IV protocols and oral supplements.
NADclinic UK is based in the Harley Street Medical district of Marylebone and operates globally across multiple locations. Our holistic range of services include IV and IM nutrition (including professional sports & recovery protocols), genetic analysis, blood analysis, elective hydration and addiction detox protocols. Our services are primarily focused on prevention of aging advancement, mental optimisation, Detox & Recovery and reducing the potential for disease in the body. Our holistic focus is centred on our core belief for optimising the mental and physical health of our clients, that includes evaluating all relevant areas of their lifestyle and the potential impacts on their health.
NADclinic is supported by a highly specialised medical team and a network of partners and specialist collaborations who each share the same core philosophy and ethos. NADclinic’s pioneering services and solutions offer a gold standard approach to preventative health, always putting the client first with a compassionate understanding, and professional, specialist consultant led services.
Role:
We are looking for an experienced and well rounded Business Development Manager (BDM), who is looking to take lead and move the clinic's corporate services offering forward in a meaningful way.
As a BDM, you will be responsible for growing profit for the business, in obtaining new business opportunities and selling our core services with a key focus on the south east Asian market.
About you
• You should have a proven track record of selling private healthcare services in a business-to business setting. Specifically, and ideally GP services & medicals, Occupational Health or Laboratory Services.
• Demonstrate strong interpersonal skills, be confident in presenting to new clients, with the ability to build relationships with internal and external parties.
• Be strategic, forward thinking, able to negotiate and converse confidently at any level.
• An excellent communicator with refined people management skills, capable of working to deadlines whilst ensuring attention to detail is maintained.
Key Responsibilities:
• Building and maintaining strong relationships with key-decision makers within clinical organisations to promote our high-quality service.
• Developing and executing a comprehensive business development strategy, in order to drive revenue growth for the company.
• Building company knowledge to understand and propose solutions to clients.
• Completing market analyses, seeking out trends and reviewing customer needs, to identify new opportunities and drive business growth.
• Coordinating and presenting proposals to prospective clients and leading the full sales process.
• Working closely with the marketing team to create campaigns to generate leads and increase brand awareness.
• Collaborating with the implementation and operational teams to ensure a seamless onboarding experience for new customers.
• Accurately recording sales activities and customer interactions to the CRM system.
• Providing regular and detailed reporting to Directors.
• Attending social and networking events to build the company presence and stay up to date on industry trends.
• Line management of the Business development senior
Salary: £53-60k per annum. Dependant on experience.
Benefits
• Holiday entitlement of 25 days, plus bank holidays.
• Company pension scheme
• Company discount
Experience:
• Business development: 3 years (required)
• Healthcare related: 3 years (Optional)
Schedule: Monday to Friday
Work Location: Hybrid
Finance Manager - London
An exciting opportunity has arisen at NADclinic London for a highly motivated person with a background in finance and office management ideally within the healthcare industry. The successful applicant should be enthusiastic and driven with the capability to work flexibly to ever changing priorities and deadlines. Excellent organisational, interpersonal and communication skills, together with the ability to interact with both management, staff and external agencies/organisations at all levels, are essential. The primary responsibility of the post holder will be to manage the Record to Report/Accounting Function responsibilities for the clinic, covering management and control of the ledger system, reporting financial performance, external & statutory Reporting.
NADclinic are a rapidly growing healthcare business who are looking to recruit a Senior Finance Administrator that will manage day to day finance and in the long term will be upskilled into a Finance Manager role. NADclinic provides highly niche healthcare services through their clinic based in Marylebone central London, they have on-going plans to expand its brand across several additional sites in the UK in the next 24 months. As part of our growth plans, we are looking to recruit a part qualified Accountant who will be responsible for maintaining the accounting records of the business and MI reporting to management oversee the bookkeeping and monthly reporting for the organisation. This is a fantastic opportunity for a professional with experience of managing day to day finance for a small organisation to join an exciting business with excellent values and friendly team members.
Job Purpose:
To enhance the existing finance team by processing daily, weekly and monthly tasks and assisting the administrative staff with the financial control of the business, implementing, and where relevant, improving financial procedures.
Key Accountabilities:
• Reconcile Balance Sheet accounts on a monthly basis – Bank reconciliation to Patient admin system, prepayment reconciliation, accruals reconciliation, process any correcting journal entries.
• Process and reconcile bank transactions for the group of companies on Xero including entry and reconciling inter-company balances
• Process corporate card, petty cash and card payment deposits on Xero
• Budget preparation and HMRC data collation
• Update and input accounting information for the preparation of the monthly trial balance including processing accruals, prepayments and journals as necessary
• Maintain sales and purchase ledgers payment processing
• Credit control, liaising with patients and external partners
• Provide holiday cover of daily tasks for Finance team
• To always act in a professional manner and maintain sound and effective working relationships with all service users, Clinic staff and consultants
• To attend staff meetings when applicable
Experience and skills required:
• The ideal candidate would have at least 5 years’ experience in a similar role and be working towards or possess an accountancy qualification (ACA, ACCA)
• Experience of using Xero accounting software (and preferably also Sage)
• Excellent data processing, analytical & problem-solving skills
• Well-organised & good team player
• Strong written, verbal & interpersonal skills
• Ability to work to deadlines in a fast-paced office environment
• Proficient in all areas of IT
• Reliable and able to use their initiative
• The utmost confidentiality when handling sensitive information
You need to be presentable, personable, and professional. Be punctual, flexible and be able to think outside the box.
Salary offered is £30k - £40k, depending on experience with excellent benefits offered which include 20 days excluding bank holidays, pension, healthcare.
This position is 40 hours, Monday to Friday with flexible hours between 8.00am -7.00pm.
Hybrid working available after probation period. 1-2 days a week.
If you are interested, please send your Resume to [email protected]
Mindset and Life coach
About NADclinic LTD
We are looking for a Business and Mind set coach to work with us at NADclinic LTD. We specialize in nutrition, neurology and complementary therapies, we aim to to improve psychological and physical health and performance. We do this through harnessing the unique power of essential and life-changing NAD+, a molecule that helps our cells produce energy, and which can mitigate the debilitating effects of ageing, illness and chronic conditions.
Job description
We are looking for a Mindset or Life coach who can offer business and personal coaching and therapy to our clientele.
Ther service we would like to provide to our clients will be;
⁃ Setting effective goals and strategies to achieve them
⁃ Change unwanted behaviours
⁃ Stop procrastination
⁃ Build confidence
⁃ Discard limiting beliefs
⁃ Reduce anxiety
⁃ Getting unstuck
⁃ Building rapport and communicating effectively
⁃ Assertiveness
⁃ Building healthy relationships
⁃ Conflict resolution
Key responsibilities:
You will be required to counsel and encourage clients through personal or career challenges. You will guide clients to reach their ultimate goals.
You will be required to run in person and online coaching sessions.
Maintaining your testimonials of previous clientele.
Essential Criteria:
- A background in psychology, education, wellness, or even business — and/or a coaching certification from an accredited training program
- Counselling skills including active listening and a non-judgemental approach.
- Customer service skills
- Networking and Marketing
- Creativity
- Entrepreneurship
Benefits
Competitive pay – Negotiable
Complimentary treatments
28 days holidays (inclusive of bank holidays)
Paid DBS check
Comprehensive induction, with ongoing training and career development prospects.